TERMS AND CONDITIONS

POLICY

It is our policy to plan the tours based on your wishes and my advice. They will be custom-made to your individual, family or group plan.

BOOKING

An initial deposit of 10% is payable on booking and agreement of tour details. The remainder is payable two weeks before the mutually agreed start date.

PRICING

All prices include bed and breakfast, transport and museum entry. Lunch and dinner are extra. All prices will be based on the number of people on the tour. Changes in numbers, unless replaced, may mean a change in individual costs.

CANCELLATION

Please give as much notice as possible. The deposit may be used to defray costs already incurred.

FORCE MAJEURE

WW2 Normandy Tours cannot accept responsibility for unforeseen circumstances.

HEALTH/ PERSONAL INSURANCE

Please let me know if you have any health worries. Remember, health costs money in France, so, if British, bring your NHS European Health Insurance Card. There will still be charges for visits to the doctor and medicines. You are responsible for your own travel insurance.

PROBLEMS AND COMPLAINTS

Please bring any concerns you have to the attention of James Scott-Clarke as soon as you can.

TRAVEL

In France, you will travel in an air-conditioned people carrier with plenty of room.

ACCOMMODATION

You will stay in three-star or four-star hotels. Prices based on twin or double rooms. A single supplement is sometimes invoked.

INFORMATION

A tour folder with maps and other information will be issued before the start of the tour and on each day.